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What are my payment options?
Character Store only accepts orders that are processed online using
a credit card. We currently accept Visa, MasterCard, and Discover
Card and we may accept other cards in the near future. Please be
assured that our systems are secure and customer information is
kept private by Character Store. For more information about credit
card security, please read about our Safe
& Secure Shopping. We are unable to accept payments by cash,
check, or money order.
Is my credit card safe?
Absolutely! In fact, it's safer to use your credit card over the
Internet than in a restaurant or department store. Character Store
servers use Secure Sockets Layer (SSL), an encryption technology
that works with Netscape Navigator, Microsoft Internet Explorer
and AOL's browser so that only Character Store computers read a buyer's
personal information.
If you still aren't convinced, take comfort in
this--in the unlikely event that someone makes unauthorized charges
on a credit card because of an Costume City transaction, the cardholder
will simply not be held liable. If you would like more information
about our credit card security policy, please read about our Safe & Secure
Shopping.
When are credit cards charged for
an order?
When you place an order, your card is charged upon acceptance.
Does Character Store charge sales tax?
State laws require companies to collect sales tax from residents
shipping merchandise to states where the company has established
offices. Character Store main office and warehouse operations are
in Washington; we are, therefore, required to collect sales tax
on orders shipped to locations in the state of Washington.
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