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*
How
to Start Shopping
* Finding
a Costume
* Using
Your Shopping Cart
* Checking
Out
* Shipping
Information
We offer a huge selection of costumes and theme-based
apparel - from popular kids costumes and cute baby costumes, to
costumes for adults and teens.
How to Start Shopping:
At Character Store, there's no need to create an
account before you start shopping. Simply browse through our wide
selection of costumes and accessories and add items you like to
your shopping cart.
To add an item to your shopping cart, simply
click the gray order button below each item's description. The item
will then be placed in your cart.
You may continue shopping by clicking on the
Keep Shopping link at the lower left of your order page. Or, if
you are done shopping, you may proceed to checkout by clicking on
the blue checkout button.
Finding a Costume:
Browse through our costume categories or costume
themes on the left side of Character Store
homepage. You may also enter the name of a character, show, movie,
toy or other keyword in our search box on the upper right of the
homepage. If we have the item you are looking for, a list of possible
matches will appear below. If we do not carry the costume you want,
our search engine will return a message that says: "Sorry,
no matches were found."
Using Your Shopping Cart:
Once you have found an item that you like, simply
click the "Order" button as described above.
When you have finished shopping, click the Shopping
Cart icon on the upper right portion of the menu bar (It's a small
green circle with a white cart inside).
If you want to buy more than one of any given
item in your Shopping Cart, change the quantity by typing a number
in the "Qty." box. Then, click on the "Update Qty."
button at the bottom right of your Shopping Cart list.
To delete an item from your Shopping Cart, click
the "Remove" button below the name of the item at the
left of your shopping cart list.
Checking Out:
Review the items in your Shopping Cart, making
sure you have all the costumes and quantities desired. When you're
ready to place an order for everything in your Shopping Cart, click
on the blue Check Out button at the lower right of the shopping
cart list.
Shipping Information:
Simply fill in all the required info in the same
way you would when ordering from any other e-commerce site and then
choose a shipping option. If the item you ordered is in stock, you
can expect them to be shipped within 48 hours after placing your
order. If the item has to be back-ordered, you can expect your order
to be shipped within 2 weeks (as long as that item is still available)
If items in your order have varying availabilities,
you will receive an e-mail from us giving you two options.
You may wait until you entire order is
ready for shipping and have it delivered in one shipment. Or, you
will be asked if you would like to split up your items so that the
ones available now ship first. This option involves additional per-shipment
fees.
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